Quick Links to What Matters
URL Builder Pro brings convenient links right to your agents fingertips. Sidebar links adjust dynamically based on the current ticket or user. For example, if John Doe with user id 123 contacts you, your links might be
- Profile (https://example.com/users/123)
- Order History (https://example.com/users/123/order_history)
- Manage (https://example.com/admin/users/123/edit)
Surface only the links that matter. Links can be shown based on the current ticket or user your agents are viewing. For example, you can target by assignee so your sales team can quickly access purchase history, and service usage data, while your support team can quickly see access logs or customer configuration.
You can customize the color of the buttons to help agents easily identify similar, or different links at a glance.